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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"You guys at honda are great you make it once i go in there i dont want to leave that is what i feel when im at the store "
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| By: Jake Bonney Lake,WA |
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"you have veary nice people and i like your store."
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| By: tyra algona,WA |
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"I want to thank John Gabrio for making my both my KTM purchases as smooth as possible. Oh and can you guys open back up on Sundays? How am I supposed to get there to buy stuff when our dealer has the same hours?"
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| By: Anthony Spanaway,WA |
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"We were looking for another motorcycle for our grandson for flat track racing. We drove up from Oregon because we got a such a good deal on a new KTM 65SX. Our salesman, Jon Gabrio, was very knowledgeable about company programs and was very helpful. We will be back!"
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| By: Rob Clatskanie,OR |
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"The best customer service. Fast service. "
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| By: GUILLERMO Bogota,XX |
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"I purchased a new '84 Honda Magna at the old store on East valley and got great treatment there. When I wanted a new bike I had to go back. I purchased my 2006 Victory Hammer at the new store. The salesman was great. I had a cracked steering stem bearing and they worked with the manufacturer to at least buy the parts (the bike had never even been in the rain and it had water in the steering stem... Go figure that one Wisconsin...)
Anyways, Hinshaw's workers are some of the most knowledgable you will find. They know what they are doing and take pride in their work. My bike runs great now and I am a believer that they really do have your true needs at heart."
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| By: Anonymous Puyallup,WA |
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"I just want you to know that everytime I've been in your store it has been nothing less than a pleasurable experience. Your service staff is outstanding and always ready to help. Their efforts to prvide timely service is absolutely amazing!! Your sales staff is very helpful and have never come across as trying to quick sell the customer in any way. I would like to get the word out to other riders to let them know that Hinshaws Honda is the place to go. Stay away from the big box store and come to Hinshaws honda, where they treat you right!"
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| By: Scott North Bend,WA |
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"My experience at Hinshaws was fnatastic. Dee made my wife and I feel at ease and John was top notch. I will not go to any other dealership. I have and will continue to refer my friends to your dealership."
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| By: christopher lakewood,WA |
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"From start to finish, this has been a red carpet experience! From the time I was a little girl watching my dad race his motorcycle I have dreamed of having my own. I see them riding on the roads and I just "feel" what they feel. Now, I finally have my very own (even though I can't drive it off the lot right now because I'm not confident enough yet...he he) Bob, Jay, and Carla have been phenomenal with their customer service, teamwork, knowledge of their product, and ensuring that this moment in my life I will never forget!!! Thank you all for such an amazing and smooth experience!!! I can't wait to get some practice and join you for the Thursday Night Rides!!!"
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| By: Janie Covington,WA |
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"I had been shopping for an upgrade to my 2004 Shadow/AERO 750 cc for about 6 months. I searched for Honda Dealers in the N.W. since my access to one here in the Tri-Cities is limited. Luckily, I found Hinshaws web page and was immeadiately impressed. I had wanted a VTX 1800, but the price of a new one scarred me. I was amazed at the availability of "New" 2005 (and newer) models available. I talked with Rick Stone on the phone and was immeadiately impressed with his knowledge and understanding of the bike I was after. After his recommendations and the availability of choices, I went to pick up my "New" 2005 VTX 1800 R/3 within one week from my first call. Excellent sales help and the entire experience was second to none. I have and will share (with other riders/potential riders) what an easy and wonderful expierience I had getting my new bike, at a Great Price and with Great financing. Thanks to all for a job well done at Hinshaws."
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| By: Carl Kennewick,WA |
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"The proof is in the Results. Brought my Bike in for Service, And WE had a Problem. Even though It took a While to Resolve it. I was VERY pleased with the Effort and professionalism Shown by the Service Staff. Manager Jim Spear IS a man of his word. And Honestly WANTS Happy customers. I would not hesitate to Return OR Recommend Hinshaws for ALL your Service needs. Thanks again Jim and Kris. Rick"
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| By: Rick Federal way,WA |
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"I love this store. It is one of my favorite stores. There is great service and great people there to help me out if I need it. I always know that I will have good service and build friendships with the people that work here. I love to come in and talk to everyone. It is just a very out going place to be."
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| By: Kayla Auburn,WA |
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"About two months ago, I purchased a used 2005 Suzuki Boulevard, C50T, for my wife. She had just passed the MSF Course and I knew that my bike was too big for her to start on, a 2003 1500cc Honda Valk. From a previous visit to Hinshaw's with a friend, I figured their large multi-brand showroom would be a good place to go to find the right bike for her. With the knowledgeable help from a Hinshaw's Sales Rep, we determined that this bike was a good bike for her. I am sure the sales rep has heard many times, the customer say "I have to check on my financing before deciding and that we will be back"to never have them return. We came back the next day to finalize the deal and the sales rep told us it just was reduced in price. What a nice suprise!! Since she was timid about riding it for the first time in I-5 traffic, I drove it home for her. I was very impressed with it and liked the low idle handling. I knew then that it would be great for her. She has fallen in love with it and now has an addiction to motorcycles as bad as myself. Thanks to Hinshaw's and their friendly staff it was a very enjoyable purchase!! I would recommend anyone thinking of buying a motorcycle to talk with the knowledgeable sales reps at Hinshaws to help determine the "best" bike to purchase for their riding needs!!"
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| By: Brian Fort Lewis,WA |
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